Installing Jivosite

The company’s website is a key means of communication with the target audience. Regardless of the profile of a business, a website is its business card, which introduces visitors to the activities of the company, the list of goods (services) offered, and unique offers.

Thanks to modern tools internet marketing, websites in Ukraine are actively used to promote business products, conduct online consultations, retain clients and prepare them for further cooperation. One of the powerful tools for online interaction with the audience is Zhivosite.

This is what chat looks like on the website

What is Jivosite

Zhivosite is a popular online consultant in Ukraine who communicates with clients in real time. This is an effective form of feedback to increase sales. Interaction is carried out in chat format. The service offers flexible configuration systems and allows several operators to work with site visitors simultaneously. The connection is established through a pop-up window. Depending on the site design, you can customize the appropriate style and appearance of the chat window.

How the system works

Zhivosite has a clear and accessible format and is easy to install. It is enough to enter the basic settings on the official page of the service and paste the generated code onto the website. Zhivosite is available in two versions: Basic and Professional. The difference is in cost and set of functions.

List of supported CMS

The basic version is free and publicly available. It can be installed on an unlimited number of sites. The chat will support 20 languages, work on all devices, provide support 24 hours a day, and store an archive for 2 months.

To install chat you need:

• register on the service website;
• enter the required information and configure operating parameters;
• select the number of operators (up to 20);
• paste Zhivochat’s code onto the site.

This is what the code for installation on the site looks like:

The professional version offers more advanced features:

• unlimited storage period for correspondence;
• collecting information about visitors (IP address, region);
• tracking website user actions in real time;
• callback and file transfer function;
• using a pointer to navigate the site;
• transfer of chat from operator to operator.

Advantages of Zhivosite

Jivosite is an effective sales tool. With proper settings, the service helps to increase conversion several times. After all, the main feature of Zhivochat is personal communication with the client, which makes it possible to conduct a detailed consultation on a specific product (service) of interest, and make a unique offer based on the interlocutor’s requests.

Among the advantages of Zhivosite:

• easy installation and clear interface;
• the ability to be in touch with the client in real time;
• integration of service with CRM;
• collecting detailed reports on the effectiveness of feedback;
• adaptation of Zhivochat to the site design, the ability to put real photos of managers.

Zhivosite is an excellent service for webmasters. The functionality of the Professional version allows you to collect information about site traffic, visitor behavior, and the work of operators.

If used skillfully, Zhivosite will become an extremely effective optimizer and lead generator. Studying the behavior of site visitors helps to make changes to the pages of a web resource, adjust navigation and content. Analysis of customer chat messages is a convenient way to identify decision-making factors among Ukrainian audiences, which directly influences the formation of proposals.

Olha Tyshchenko

Editor

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