The author's latest articles: Iryna Voitovych

05/03/2026
Customer focus is a systematic approach where all parts of the business work for the convenience and benefit of the customer: product, processes, communications, and internal culture.

04/03/2026
A workshop is an interactive event with a clearly defined task, facilitation, and practical results.

04/03/2026
TikTok provides a quick snapshot of attention and potential virality, but a clear strategy is needed to turn that attention into real business results.

03/03/2026
In marketing, analytical data helps answer questions such as: why has conversion fallen, which channels bring quality traffic, and which customer segments are profitable in the current business.

03/03/2026
A proper assessment provides insight not only into how many users have opened the application, but also into how well the product is performing in terms of business objectives.

03/03/2026
The main purpose of a reference is to show direction. That is, style, composition, color scheme, tone of message, or desired interface behavior.
Author's popular articles

28/01/2026
How the framing effect drives consumer choice
When user attention is limited, competition for each click increases, and the cost of customer acquisition rises, the way information is presented often matters more than the product itself.

29/01/2026
How EGC helps brands build trust and awareness
Practice shows that content shared by employees generates higher engagement and better conversions compared to posts from official brand accounts.
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