A proper assessment provides insight not only into how many users have opened the application, but also into how well the product is performing in terms of business objectives.
Your website is no longer just a showcase, but one of the main channels for sales, communication, and brand positioning.
Customer Development (CustDev or “castdev”) is an approach to product development that focuses on testing business hypotheses through direct communication with potential customers.
When a brand tells stories about people, challenges, and solutions, it becomes more understandable and relatable to the customer.
Monitoring media and online activity allows you to respond quickly to reputational risks, track competitors’ moves, and identify new opportunities for sales and PR.

03/03/2026
882
Iryna Voitovych
Copywriter