The author's latest articles: Iryna Voitovych

Detailed feedback allows you to take targeted action, conserve resources, and increase revenue.

An ambassador isn’t just a marketing channel—it’s a multifunctional resource: trust, content, traffic, reputation support, and product narrative.

Customer focus is a systematic approach where all parts of the business work for the convenience and benefit of the customer: product, processes, communications, and internal culture.

A loyalty program is not just a discount tool, but a multidimensional business strategy.

A workshop is an interactive event with a clearly defined task, facilitation, and practical results.

TikTok provides a quick snapshot of attention and potential virality, but a clear strategy is needed to turn that attention into real business results.

In marketing, analytical data helps answer questions such as: why has conversion fallen, which channels bring quality traffic, and which customer segments are profitable in the current business.

A proper assessment provides insight not only into how many users have opened the application, but also into how well the product is performing in terms of business objectives.

The main purpose of a reference is to show direction. That is, style, composition, color scheme, tone of message, or desired interface behavior.

When user attention is limited, competition for each click increases, and the cost of customer acquisition rises, the way information is presented often matters more than the product itself.

Practice shows that content shared by employees generates higher engagement and better conversions compared to posts from official brand accounts.

Search Generative Experience (SGE) is Google's approach to search that uses generative artificial intelligence to generate concise, coherent answers to user queries.